

FAQ
1.Are you manufacturer?What are your main products?
Yes, we are a factory and trading combination for more than 20 years.We specialize in exporting parking air conditioners, parking heaters, portable generators, OEM/ODM customization is available.
2.Which markets do you serve and what is your export experience?
Since our establishment in 2014, our products have been exported to 153 countries. We maintain long-term partnerships
with over 15 major global distributors and have achieved over 40% annual growth for five consecutive years, ensuring solid
cross-border e-commerce and international trade expertise.
3. What certifications and honors do you hold?
We are an Made-in-China Premium Supplier, and Double Diamond Supplier. And we are recognized as a Key Cross-Border E-commerce Enterprise in Qingdao.
4. What is your Minimum Order Quantity (MOQ)?
For most standard products, the MOQ is 1 unit for a trial order. For bulk orders, the quantity can be negotiated.
5. What is your delivery time?
For testing sample, which it depends on the storage. For bulk production, the delivery time is about 15-30 days based on order situation.
6. Do you offer customization and OEM/ODM services?
Yes. We can customize brand logos, product colors, and technical specifications, and provide tailored packaging and design solutions to meet your requirements.
7. What after-sales service do you provide?
* Warranty: Core components usually carry a 12-24 month warranty (varies by product).
* We offer technical support videos, 24/7 online customer service, and spare-parts assistance when needed.
8. How about the payment way?
T/T, PAYPAL, WESTERN UNION, VISA CARD, CASH, ESCROW, as your preference.